 | How are sunglass lenses replaced? |
| | After receiving your sunglasses The Sunglass Fix inspects your frames and existing lenses to ensure a rebuild is suitable. In the rare instance the sunglasses can not be rebuilt, they will be returned and your money refunded.
After inspection, your hinges are tightened, the lenses are removed, and frames are ultrasonically cleaned. The frames or existing lenses are robotically traced to collect over two thousand reference points. This tracing data is passed to the lens edging machine and used to create your new set of sunglasses lenses. Lastly, your sunglasses are reassembled, tested, and packaged for returned delivery. |
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| | How long does it take to get my lenses replaced? |
| | In most circumstances you can have your repaired sunglasses returned to your home within 6 business days after placing your order. Our Home Pick Up and Delivery is fast and simple but does involve 3 separate mailings. Initially we send you the Home Pick Up Kit. The Home Pick Up Kit provides you with everything you need to pack and mail your sunglasses in for service including prepaid, insured postage. The packing process only requires a few minutes of your time and since everything is addressed and paid for all you have to do is drop it in any Australia post mail box for rapid delivery. Once received by The Sunglass Fix the lenses are replaced and your rebuilt sunglasses will usually be returned to you by Express Post on the following business day. |
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| | Can I buy more than one set of lenses for my sunglasses? |
| | Absolutely. In most cases sunglass frames are designed so lenses can be removed and replaced. As a standard, The Sunglass Fix installs one pair of lenses into your sunglasses. However, if you want more than one pair of lenses for varying conditions, or as a backup in case one pair gets damaged, replacing the lenses is fairly simple.
We provide instructions for replacing lenses in most sunglass styles. In some situations, such as rimless designs or metal frames, the process requires the loosening of a few screws. If you are nervous about this process the sunglasses and lenses could be returned to The Sunglass Fix or taken to a local optometrist to have the lenses changed. |
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| | What is a Custom Sunglass Rebuild? Is it the same thing as lens replacement? |
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The Sunglass Fix professionally shapes and installs your choice of technically advanced lenses into your existing sunglass frames.
During the custom build process we inspect and tighten your hinges, give your frames an ultrasonic cleaning, and custom shape and install your lenses.
Getting your sunglasses custom built starts with your selection of high quality lenses. The Sunglass Fix has a wide range of colors and styles to choose from to suit almost any demand and if you have special requirements contact us and see if we can meet them. You can use our colour selection guide to help you find the perfect lens for your sunglasses. There are numerous samples and photos to help you envision what your rebuilt sunnies will look and perform like.
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| | What colours are best for certain activities? |
| | The Sunglass Fix offers a wide range of colours to suit all activities and conditions. See our colour range for help with assessing the right lens for you. The Sunglass Fix recommends you get the lenses to suit the conditions you are going to wear your sunglasses in most of the time. Our Blue Blocker lenses are specially designed for sports and other activities requiring precise clarity. Our darker lenses are designed for all around general use. Of course all come with 100% UV protection, industry leading safety features and the performance qualities expected from The Sunglass Fix. |
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| | Is it worth upgrading or repairing lenses in my cheap pair of sunglasses? |
| | Upgrading inexpensive sunglass frames is an economically savvy way to get into a pair of safe, high performance sunglasses. Many of the less expensive models of sunglasses have solid frames but are made with inferior lenses.
If you like the frames and they seem sturdy then upgrading them with our lenses is a much better alternative than buying another inexpensive pair. You'll know you have unbreakable, safe, 100% UV lenses that will remain clear and scratch free for years. See what other customers say about it. |
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| | What makes The Sunglass Fix's Lenses perform so well? |
| | The Sunglass Fix's lenses are engineered to perform and last. Most of our customers prefer our lenses over the lenses that came with their original sunglasses. The Sunglass Fix achieves this by focusing on the following key lens qualities:
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100% UV Protection and Industry Leading Safety Features – Leading the industry in safety, our optically superb polycarbonate lenses are made of the same material use in bulletproof glass and safety goggles. These lenses are exponentially stronger than glass and acrylic counterparts commonly found in sunglasses.
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Real Life Scratch Resistance - The outer lens is coated with a protective layer that is engineered to help prevent scratches. This layer is up to 8 times more abrasion resistant than other leading brands.
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Optical Clarity - Our SFx High Clarity lenses have exceptional optical properties and minimise distortion of the users viewing area. Our Polarized lenses also have great optical clarity properties.
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Choice of Colours - Get the colours you need, not the ones that came with your original purchase. The colour of your lenses is a major factor in the performance of your sunglasses and we have more options. |
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| | How scratch proof are your lenses? |
| | The Sunglass Fix lenses have been tested using an industry standard, steel wool abrasion test. This process uses a 1.25 square inch 0000 steel wool pad at varying degrees of pressure to find out when visible damage occurs. The SFx High Clarity lenses provide up to 8 times better abrasion resistance than other leading brands selling for over $200 AUD. This means that in the event that you drop your sunglasses, it will seldom result in annoying scratches and if taken care of, they will last for years. Our SFx Polarized lenses provide similar abrasion protection on their hydrophobic exterior coating.
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| | Does The Sunglass Fix make mirrored lenses? |
| | Exciting news. The Sunglass Fix will be carrying a line of high end silver mirrored smoke lenses in both the SFx High clarity and polarised range starting late June 2010. Theses lenses will eliminate the annoying peeling and scratching found in most mirrored lenses due out special hydrophobic coating process which is applied over the mirrored layer. This gives allows you to easily clean them and provides massive scratch protection hard to find in a mirrored lens. Best of all, these will be the darkest lens you can get on the market that are still something you can drive with. They will block out about 89% of visible light so are great for those that want extreme protection. |
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| | Does The Sunglass Fix offer polarised lenses? |
| | The Sunglass Fix now offers the SFx Polarised lens. Our polarised lenses provide a unique combination of glare protection, safety and performance. Our polycarbonate lens media is fused together with Japanese polarisation film to provide crystal clear vision and hard working glare reduction. The outer lens is coated with a super hydrophobic coating which makes them easy to clean, fog and scratch resistant. |
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| | What sunglasses can The Sunglass Fix put Polarised Lenses into ? |
| | When ordering Installed Lenses it is important to note that The Sunglass Fix can put polarised lenses into about 90% of sunglasses on the market. Because our polarised lenses meet industrial grade safety specifications, they are slightly thicker than lenses used in some makes and models.
This makes it difficult to fit rimless clip in models and most rimless lenses that are drilled and screwed to frame.
In the event we can not fit polarised into an Installed Lenses order, we will contact you with the option to fit our SFX High Clarity lenses and refund the difference, or refund the funds entirely and return you sunglasses.
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| | Why do you charge for the installation of rimless sunglass when the lenses require drilling and screwing into the frame? |
| | If your lenses require screws or bolts to connect to your frame the replacement process becomes far more complex. In most instances, the screws are damaged, worn or completely missing and need to be replaced. The holes must be precision drilled within a fraction of a millimeter to ensure proper alignment. If mistakes are made, a new lens must be produced and the installment process started over. The installation requires more time and resources than traditional lenses. However, even with our installation charge, we still offer one of the most competitive rates in the market.
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| | What types of sunglasses does The Sunglass Fix rebuild? |
| | The Sunglass Fix can replace lenses in almost any sunglasses with two removable lenses. In the rare instance we cannot service your sunglasses, and they have two separate lenses the sunnies will be returned to you and all your money including postage will be refunded immediately.
The Sunglass Fix can NOT service:
1) Goggle/One Piece lenses.
2) Lenses that are moulded to the frames such as those seen in some safety glasses.
Yes, we can service most two lens sunglasses and safety goggles with a lens size up to 78mm.
SORRY - We cannot help if lenses are moulded to the frame or are a single lens covering both eyes.
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